Tension Climbing is a small and growing company made up of a few people who love climbing and making cool stuff. Because we don't have the ability to stock large amounts of cool stuff and all that cool stuff gets made by real people who only have two hands each (as far as we know), order processing times WILL vary depending on your order. When hangboards are in stock we can usually get those out in 1-2 days. Larger orders, or orders that include items that are currently being manufactured, generally take 5 days to 2 weeks to process depending on how fast we are able to turn huge boards into the cool stuff you ordered. Tension Board orders are complex and generally take 2-6 weeks to process because of all the hold types involved. When you choose a shipping option at checkout, the number of days listed as the shipping time pertains only to the shipping time AFTER the order is processed and you receive your tracking number.
If you have any questions or concerns regarding your shipping or order processing times, please email firstname.lastname@example.org